This policy explains what SILVARARER collects when you visit or buy from this store, why, and the choices you have. The short version: we collect what we need to ship your order and improve the store, we never see or store your full card number, and we don’t sell your personal data.
1. Who we are
This website is an online store for car care products operated by Duanhousheng Bameng Chuanchuan Store, Saihan District (赛罕区段后生巴盟串串店), a business registered in Hohhot, Inner Mongolia, China (“we”, “us”), with its place of business at No. 10, Building 1, Wenming Road Commercial Building, Zhaowuda Road Sub-district, Saihan District, Hohhot, Inner Mongolia, China. For any privacy question, email 15334786577@163.com or call/WhatsApp +86 153 3478 6577.
2. What we collect
- Order information — name, email, shipping address, phone (if you provide it), order contents and amounts.
- Payment confirmation — that a payment succeeded or was refunded. Card numbers are handled only by our payment providers (Stripe / PayPal); we never receive full card numbers.
- Account information — if you create an account: email and password hash.
- Device and usage data — IP address, browser type, pages viewed and basic analytics, used to keep the store fast and to spot fraud.
- Messages — emails or contact-form messages you send us, kept so we can follow up.
3. Why we use it
- To take payment, pack and ship your order, and handle returns and refunds.
- To send order updates (confirmation, dispatch, delivery). Marketing emails only if you opt in, with one-click unsubscribe in every message.
- To run and improve the store — aggregated analytics, debugging, fraud and abuse prevention.
- To meet legal obligations such as tax and accounting records.
4. Cookies
We use a small set of cookies that the store needs to function (cart and checkout session), plus optional analytics cookies. You can block or delete cookies in your browser; the store will still work, though the cart may not persist between visits.
5. Who we share data with
Only with providers that help us run the store, each bound to process data on our instructions:
- Payment — Stripe, PayPal.
- Delivery — postal and courier carriers (they receive the name and address on the label).
- Hosting and email — our store host and transactional email provider.
We do not sell or rent personal data, and we do not share it for third-party advertising.
6. How long we keep it
Order records are kept as long as tax and consumer-protection law requires (typically 3–7 years). Analytics data is kept in aggregate form. Support messages are kept up to 2 years.
7. Your rights
You can ask us for a copy of your data, a correction, or deletion of anything we are not legally required to keep, and you can withdraw marketing consent at any time. If you are in the EEA/UK, you also have the right to object to processing or request portability; if you are a US state resident with statutory privacy rights (e.g. California), we honor those rights on request. Email 15334786577@163.com and we will answer within 30 days.
8. Security & children
The store runs on HTTPS, access to order data is restricted to staff who need it, and payments are handled by PCI-DSS compliant providers. Our products are not directed at children, and we do not knowingly collect data from anyone under 16.
9. Changes & contact
If we change this policy we will post the new version here with a new date. Questions: 15334786577@163.com · phone/WhatsApp +86 153 3478 6577 · mail to the business address above.